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If you have not previously changed your login/password or created a login/password online, then use your member ID for your User Name and your last name with the first letter Upper case for the password.

Your password is case sensitive. For names with more than one capital letter, your password will match the capitalization in your record. For example, the default password for last name, "McGee," will require a capital "M" and "G." For names with an apostrophe, include the apostrophe.

If your last name is five or fewer characters, your default password is your last name (first letter capitalized) + naifa. For Example, if your last name is Lee, your default password is Leenaifa.

Click here to notify Member Support if you are having problems logging in.