What Clients Want

February 25, 2016

By   John Graham Ask salespeople what customers want from them and you’re likely to hear words like friendly, positive, responsive, and problem-solver. Ask customers what they want in a salesperson, and the response may be quite different. What they are looking for is integrity, responsiveness, initiative, knowledge, and guts.   This suggests that it’s in a salesperson’s best interest to align his performance with customer expectations. It’s not only the way to keep them h...

The Power of Visualization

February 25, 2016

By Ayo Mseka A lot has been written about the power of images and how picturing your success can actually help you achieve it. But are people who visualize their financial success more confident about achieving it than those who don’t?   TD Bank decided to find out the answer to this intriguing question by surveying 1,127 individuals and 501 small-business owners across the U.S. about their visualization practices. The survey’s findings might help move you one step closer t...