All I Want to Do is Sell

June 15, 2014

By John Graham It was an early morning meeting chaired by the senior vice president. There wasn’t any reason to anticipate fireworks, so the atmosphere was relaxed. A sales manager was the last to arrive, whispering to the person next to him as he sat down: “All I want to do is sell.” He viewed meetings and all other “non-selling” tasks as unnecessary interruptions from the job of selling. His intolerance was palpable as he announced at the start that he would be leaving early fo...

Email Etiquette for Generation "Text"

June 15, 2014

By Ben Carpenter Unless you have taken an “Email Etiquette 101” course, you might be unsure of what you should and shouldn’t do before hitting the “send” button of an email message. Here are a few tips for effectively using email to communicate to your clients, prospects and co-workers. *Read your message carefully before sending it.  It takes only a few seconds to review what you’ve written before clicking the “send” button—but those few seconds could save you a lot of grief. M...