Lessons from the Astros Hacking Scandal

July 16, 2015

By  James Pooley Most of us assume that corporate espionage and digital theft of trade secrets rarely occur outside technology, retail, and finance. But as the hacking of the Houston Astros' internal computer network proves, every company in every industry is vulnerable. As cybersecurity breaches become increasingly common, companies need to take steps to protect their information assets. If it can happen in baseball, it can happen anywhere. Clearly, just hitting the ball well isn'...

Consumer-Driven Accounts

July 16, 2015

By   Ayo Mseka Flexible Benefit Service Corporation (Flex) recently conducted a survey on consumer-driven accounts (CDAs) and pondered, in light of the Affordable Care Act, what the future holds for these plans. The company received responses from more than 500 employers of all sizes in the United States. According to the survey: 90% of employers offered Flexible Spending Accounts (FSAs) 44% offered Health Savings Accounts (HSAs). 20% offered a Health Rei...

Gen X: The Generation of Contradictions

June 16, 2015

By   Ayo Mseka Gen X (Americans aged 35-49) is high on financial concerns and low on optimism and action, according to the latest findings from the 2015 Northwestern Mutual Planning & Progress Study. Among the four generations surveyed, Gen X was found to have the poorest financial habits. In addition to comprising the majority of "informal" planners, Gen X has more spenders than savers compared to other generations and is the least likely to have more savings than debt.   "...

How to Close Sales

June 16, 2015

By   John Graham Many salespeople who “do everything right” underperform. With so much focus on personal qualities and skills, the sales process doesn’t get the attention it deserves.   However, it’s the process--the “sales experience”--that makes a huge difference to customers. More and more, it’s the process that engages them in ways that lead to closing sales. Here are some steps that are part of a customer-oriented sales process:   1. Play detective. Too many salesp...

Women Business Owners' Optimism Climbs for Third Straight Year

May 15, 2015

By   Ayo Mseka Optimism of overall business performance from both a general and economic standpoint has trended upward in the last three years, growing 12 percent and 16 percent, respectively, since 2013.   This is according to the 2015 State of Women-Owned Business Report commissioned by the National Association of Women Business Owners and Web.com Group, Inc., a provider of comprehensive, online services for small businesses.   The report, developed from an annual survey of ...